privacy policy

Kirsten Goodwin Coaching offers one-to-one and group coaching services, in person, over Skype, and over the phone.  I am committed to maintaining the trust and confidence of our visitors to our web site. In particular, I want you to know that Kirsten Goodwin Coaching is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This document provides information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


Visitors to my website

When someone visits I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.


If I do want to collect personally identifiable information through our website, I will be up front about this. I will make it clear when I collect personal information and will explain what I intend to do with it.

Newsletter sign-up

As part of the registration process for my regular e-newsletter, I collect personal information (your name and email address). I use that information:


- to tell you about stuff you’ve asked us to tell you about;

- to contact you if we need to obtain or provide additional information;

- to check our records are right;

- and to check every now and then that you’re happy and satisfied. 


I don't rent or trade email lists with other organisations and businesses. I use a third party provider, MailChimp, to deliver my newsletter. I gather statistics around email opening and clicks using industry standard technologies to help me monitor and improve my e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of my emails or by emailing me directly on

Confidentiality of data within coaching

I will store any data arising from our coaching sessions securely in a locked filing cabinet or on password-protected systems in accordance with legislative requirements. I will not share any of your data with third parties except during the context of my supervision with a more experienced coach (as required by my professional body); or if I believe you or someone else is at risk of harm. In that case I may be in touch with the relevant services (such as the local GP or police).

Links to other websites

This privacy notice does not cover any links within linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement. 

Access to your personal information

You are entitled to access the personal information that I hold. Email your request to and I will be happy to help.

Changes to this Privacy Policy


This privacy policy is kept under regular review. This privacy notice was last updated on 28th April 2018.

cookies policy

I use a system of classifying the different types of cookies which I may use on, or which may be used by third parties through my website. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies I use, why I use them, and the functionality you will lose if you decide you don't want to have them on your device.

What is a cookie?         

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.  

How long are cookies stored for?

  • Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.  

  • Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. You can find more information about cookies at and

Cookies used on

A list of all the cookies that may be used on my website by category is set out below.

  • Strictly necessary cookies: these cookies enable services you have specifically asked for.  These cookies enable you to move around the website and use its features.

  • Performance cookies: these cookies collect anonymous information on the pages visited.  By using, you agree that I may place these types of cookies on your device. These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

  • Functionality cookies: these cookies remember choices you make to improve your experience.  By using the website, you agree that I may place these types of cookies on your device. These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.  

  • Third party cookies: these cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work I cannot access these cookies, nor can the third parties access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. I don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.  

For more information, please contact me on

Changes to this Cookie Policy

I keep this Cookie Policy under regular review. This Policy was last updated on 28th April 2018.